Web application elevated error rate

Incident Report for Monetate

Resolved

This incident has been resolved.
Posted Oct 09, 2026 - 20:47 UTC

Monitoring

We are seeing recovery of the marketer service.
Posted Oct 09, 2026 - 20:32 UTC

Identified

The short term issue has been identified and a workaround is in place, returning some functionality to the marketer website. The root cause is still under investigation.
Posted Oct 09, 2026 - 20:19 UTC

Investigating

We are investigating an issue affecting the Marketer web application. All decision services are fully functional and not affected by this issue.
Posted Oct 09, 2026 - 20:15 UTC
This incident affected: Marketer.